7 Habits of Highly Successful
Habit 5
5. Seek
First Understand, and then to be Understood.
Because most
people don’t very well, one of the great frustration in life is that many don’t
feel understood. This habit skill there is active listening.
Why is this
habit the key to communication? It’s because the deepest need of the human
heart is to be understood. Everyone wants to be respected and valued for who
they are-a unique, one-of-a-kind, never-to-be-cloned individual. People won’t
expose their soft middles unless they feel genuine love and understanding. Once
they feel it however, they may tell you more than you might want to hear. People
won’t care how much they know until they know how much you care.
Listen with
your eyes, heart, and ears. 7 percent of communication is contained in the
words we use. The rest comes from body language (53 percent) and how we say
words, or the tone and feeling reflected in our voice (40 percent).
Most people
are eager to talk and had rather talk than listen. We have one month and two
cars. This means we should listen twice as much as we talk. We actually learn
more while listening rather than we talk. Learn to listen and listen to learn. Listen,
really listen, for understanding, seek first to understand then to be
understood-LISTEN.
CHOOSE THE RIGHT!!!
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